Program
Training Institute
Transformative learning inspires lasting growth and real change.
We deliver professional and organizational development led by knowledgeable instructors who value lived experience and bring a trauma-informed, culturally responsive perspective
- Portland – Banfield
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Program Overview
Professional and Organizational Development Across Cultures and Communities
We help individuals and organizations build the skills, cultural responsiveness, and leadership capacity needed to thrive in diverse and changing communities.
We combine deep expertise and real-world experience to create training and solutions that help people launch careers and enable organizations to manage change, attract talent, and strengthen community connections.
Across the Pacific Northwest, organizations are navigating demographic shifts, workforce challenges, and changing community expectations. Do any of these questions sound familiar?
- Is your neighborhood changing?
- Do your staff and clientele reflect your community?
- Are you building strong local partnerships?
- Are you challenged in retaining diverse staff?
If these challenges sound familiar, the Training Institute can help. We partner with organizations to build the skills, strategies, and cultural responsiveness needed to navigate change and strengthen community connections.
Why Organizations Partner with Us
Whether you’re working to attract and retain staff, deepen community engagement, or respond to changing demographics, the Training Institute provides culturally responsive training and consultation designed to help organizations thrive.
- Culturally responsive expertise
- Multicultural practitioners
- Community-centered approaches for learning
- Trauma-informed
The Training Institute Supports
Hiring and Retention
Community Engagement
Organizational Change Management
Cultural Responsiveness Initiatives
Workforce Development
Career Pathways
Contact Us
Let’s explore creative, culturally responsive solutions together.
Program Offerings
Custom Workforce Development Solutions
Helping organizations:
- Hire talent from their communities
- Retain diverse staff
- Strengthen stakeholder relationships
- Adapt to changing demographics
- Build community trust and engagement
Team Training & Professional Development
Customized or standard on-site or virtual training for:
- Intercultural Communication
- Trauma-Informed Practices
- Cultural Responsiveness
- Behavioral Health Topics
- Multicultural Team Supervision
- Group Facilitation Skills
Peer Support Specialist Education
Career-focused training for individuals pursuing Oregon Peer Support Specialist certification.
- State-accredited training
- Behavioral health career pathway
- Areas of focus are adult mental health and substance use recovery
- Specialized support for multicultural communities
Experiential Learning Programs
Practical and structured hands-on learning and mentorship.
- Supporting employers and job seekers
- Opportunities for career exploration
- Job readiness
- On-the-job-training
- Pre-apprenticeship
Resources
Alumni Offerings
We support LCSNW Training Institute graduates with the following:
- Certification prep
- Peer listserv
- Quarterly peer gatherings
Refund Policy
You can ask for a full refund at least two business days before your training starts. The processing fee will not be refunded.
To ask for a refund, please contact us by email or fill out the refund form. Refunds will go back to your original payment method within 10 business days.
No refunds are given after the training begins.
Grievance Policy
We want to hear from you. If you have a concern or complaint, please feel free to speak with any staff member at any time. You are not required to put this in writing.
- You define what your grievance is.
- You have the right to share concerns without fear of retaliation.
- We will respond promptly and respectfully.
- Whenever possible, we will work with you to resolve concerns quickly and at the lowest level.
- You will never be asked to wait, write it down, or delay your complaint.
Your Options
- Speak directly with any staff member.
- Send an email detailing your grievance to [email protected]
- Participant Grievance Forms will be available and accessible at all in person trainings.
- Full Lutheran Community Services Northwest grievance policy available upon request.
Participating Office
Portland – Banfield
Appt. RecommendedLocation Services:
- Counseling & Mental Health
7931 NE Halsey St., Suite 200, Portland, OR 97213
- Mon–Thur: 9am - 5pm
- Friday: 9am - 2:30pm
Closed Saturday & Sunday
Fax: 971-703-4972